Refund policy

MAGNUM FASHION Luxury Store

We want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.

1. Returns

You may request a return within 14 days of receiving your item.

To be eligible for a return:

• The item must be unused and in its original condition
• The item must be in its original packaging
• Proof of purchase (order confirmation or receipt) is required

2. Non-Returnable Items

We do not accept returns for:

• Items marked as final sale
• Gift cards
• Personal care or hygiene-related items (if applicable)

3. Return Process

To start a return, please contact us at:
customer@magnumfashion.online

Include:

• Your order number
• Reason for return
• Photos (if item is damaged or incorrect)

Our team will provide return instructions once your request is approved.

4. Refunds

Once we receive and inspect your returned item:

• You will be notified of approval or rejection
• If approved, your refund will be processed to your original payment method

Please allow 5–10 business days for the refund to appear, depending on your payment provider.

5. Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• Original shipping fees are non-refundable

6. Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within 48 hours of delivery.
We will arrange a replacement or refund at no additional cost.

7. Exchanges

We only replace items if they are defective or damaged.
If you need an exchange, contact us for assistance.

8. Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account again
• Contact your payment provider
• Then contact us if the issue persists

9. Contact Us

If you have any questions about our Refund & Return Policy, please contact us:

Email: customer@magnumfashion.online
Phone: +44 (0) 7767510522

Thank you for shopping with MAGNUM FASHION Luxury Store.